Privacy Policy

1. Data we collect

• Account data: name, email address, and authentication metadata.
• Transaction data: course purchases, prices, and timestamps.
• Learning activity: progress metrics, quiz results, feedback submissions.
• Device data: IP address, browser type, and approximate location derived from IP.
• Cookies and similar technologies for analytics, preferences, and security.

2. How we use data

• Provide and improve courses, personalize content, and measure outcomes.
• Process payments and deliver purchase confirmations.
• Communicate service announcements and respond to support requests.
• Detect, prevent, and investigate fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our Terms.

3. Legal bases

We process personal data under contractual necessity, legitimate interests, legal obligations, and, where applicable, with your consent (e.g., non-essential cookies).

4. Retention

We keep data only as long as necessary for the purposes described. Account and purchase records may be retained for tax and accounting requirements. Learning activity may be retained for your access and certification records.

5. Sharing

We share personal data with trusted service providers under contract, and when required by law. We do not sell your personal information.

6. International transfers

If data is transferred across borders, we use appropriate safeguards such as standard contractual clauses or equivalent protections.

7. Your rights

• Access, rectification, deletion, or restriction of processing.
• Objection to processing and portability of data where applicable.
• Withdraw consent at any time for processing reliant on consent.

To exercise rights, contact us at [email protected]. We will verify your request and respond within a reasonable timeframe.

8. Security

We apply technical and organizational measures to protect data, including encryption in transit, access controls, and regular monitoring. No method is 100% secure, and we encourage strong passwords and safe account practices.

9. Cookies

We use essential cookies for site functionality and optional analytics cookies with your consent. You can manage preferences via the cookie banner in the footer or your browser settings.

10. Children

Our services are not directed to children under 13. If you believe we collected data from a child, contact us to remove it.

11. Changes

We may update this Policy to reflect changes in practices or laws. Updates will be posted here with a new effective date.

12. Contact

Questions about privacy? Email [email protected] or write to Privacy Team, CleanRidge Institute.